Returns & Exchanges

At My Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all eligible items. All returned products must be in their original, unused condition with all packaging and tags intact.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging and include the printed return authorization form inside the box.

3

Ship the Items

Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing